FAQ about Payment

Payment

1.What is the difference between e-check payments vs. instant payments?

An e-Check payment is just like writing a check, only you send it through your computer. It is also called an electronic funds transfer, because you withdraw money directly from your bank account. Please be aware that e-check transactions may take up to 10 business days to clear.

Instant Payment is an automatic withdrawal of funds from your bank account. You need to add a backup funding source such as a credit or debit card, or a separate confirmed bank account in order to use Instant Transfer. The funds are usually credited to the recipient's PayPal account within 24hrs

 

2. I have already made my payment through PayPal. Why do my items show as unpaid or re-listed?

If you have made a PayPal payment and the payment does not reflect on your www.alvababy.com account, please check what PayPal payment method was used as your transaction may not have cleared yet. Always provide us with the Transaction ID # after making your purchase and request an extension for your items

Please note that all items are re-listed if payment is not received within the allotted 5-days time frame.

 

3. What is the PayPal Transaction ID #?

The Transaction ID # is proof of payment provided by PayPal. It is also used as a reference number by alvababy.com to track the status of a payment.

 

4. What is the "clearing date" of my PayPal transaction?

The clearing date is the estimated date that the funds will be transferred and credited to the recipient's PayPal account.

 

5. What methods of payment do you accept?

Paypal, Credit card, Master Card, Western Union, Bank transfer etc.

Note: For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does n


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