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Payment Method

1. What methods of payment do you accept?
Paypal, Credit card, Master Card, Western Union, Bank transfer etc.
NoteFor your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not safe.
If there is any payment problem, please feel free to contacte us at [email protected]
2. I have already made my payment through PayPal. Why do my items show as unpaid or re-listed?
If you have made a PayPal payment and the payment does not reflect on your account, please check what PayPal payment method was used as your transaction may not have cleared yet. Always provide us with the Transaction ID # after making your purchase and request an extension for your items.
Please note that all items are re-listed if payment is not received within the allotted 5-days time frame.
3. What is the PayPal Transaction ID #?
The Transaction ID # is proof of payment provided by PayPal. It is also used as a reference number by to track the status of a payment.

 Cutebone accepts online payments via the PayPal payment system. PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. It's greatest advantage is that payments are made immediately - much quicker than sending bank transfers.

Credit card

Paying with credit card is easy and extremely safe. All transactions are made through the St George Bank's online payment way, all data are encrypted using the latest 128 Bit SSL encryption technology (Secure Socket Layer) before being sent over the internet. We do not store any of our customer's credit card information.

Your credit card will be charged when you place the order to better ensure that the goods are packed and shipped with the minimum of delay.

Important: Security is paramount for us and it's obviously an important issue for you too. As such, large transactions may involve additional verification before we process the order. When this happens, this may delay your order by a day or two, we appreciate your understanding and support. It is in the interests of all credit card holders that we do all we can to prevent fraudulent use of your credit card.

Due to the incidence of credit card fraud, we have imposed a transaction amount limit on some products. If the order exceeds this limit credit card payment option will not be available during checkout.

Western Union

Last name: Peng   First name:Shihua
Address: xingheyuan 16 dong 402,Mumianwan,Buji longgangqu,Shenzhen, atharine,China

After you sent money ,pls tell us the MTCN ,the sender name (including the first name ,last name ),the amount you sent ,the country ,after we checked all the information  you offer are correct ,so we can  pick up the money from bank.

Bank Transfer

When paying by Direct Deposit(Bank Transfer), please pay exact amount and leave the order number as reference for the payment.

Please be patient as it usually takes 24-48 hours for the payment to clear and to be matched to your order. After making payment, if you would like to make an enquiry to confirm the payment, you may  Contact us at :[email protected] to know  the details, or call us on 8552350268 between 8:30am to 5:30pm AEST, please have your order ID with you when you call.

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