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Terms Conditions

Payment & Order
Currently, for safety and convenience, we prefer to accept credit card & Paypal as our main payment method.
Revise & Order Cancel: Within 8 hours upon placing order
To revise or cancel your order, please contact us at sales02@cutebone.com within 8 hours after placing order.
Notes: We are not always able to revise or cancel an order already dispatched. Orders has been dispatched will be treated in accordance with our Return policy

Shipping & Tracking
All Global Free Shipping
Currently shipped by default HongKong Post
Tracking address:  https://www.17track.net/en
Orders will be shipped within 5 days upon receiving. A tracking number will be available in your email within 48 hours. The orders are supposed to reach your door in the next 2-3weeks. Please track the status of the parcel via the tracking number provided in email. Then, contact local post office for parcel if not received within expected shipping time. Finally, contact us for further information.
Notes: Shipping estimates are from day of shipping not from day of ordering Customers are responsible for lost due to wrong shipping information

Return/Exchange Policy 
Return & Exchange - We accept returns within 30 days of merchandise receipt.
When possible, please return items using the same packaging in which you received them. All items must be returned complete in original unworn condition and with all original parts/documentation Please contact us for returning address before sending the items back, No returns will be accepted without prior authorization.

Refund will be in process after receiving returns
Notes: Shipping charges are not refundable.

Modifications
cutebone.com reserves the right to modify this Web Site, and the rules and regulations governing its use, at any time. Modifications will be posted on the Web Site, and users are deemed to be apprised of and bound by any changes to the Web Site. cutebone.com may make changes in the products and/or services described in this Web Site at any time.
GOVERNING LAW:These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Cyprus.

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